Same Day Delivery
Which areas are eligible for your same-day delivery service?
Our same-day delivery service is only available for our customers within the Klang Valley (excluding Putrajaya, Cyberjaya, Klang and Sepang).
When can I expect to receive my order?
If you place your order before 12 pm, you’ll be able to receive your order that same day*. If you order after 12 pm, you’ll get your order the very next day. This only applies for orders placed from Monday to Friday. We’re unable to deliver on weekends and public holidays, so please allow an extra working day.
Same-day delivery will not be available during sale periods due to high traffic of orders.
Can I track my parcel?
Yes, you can. After processing your order, we will send a separate email with an updated order status as well as a tracking number for you to track your order.
You will also receive a text message when your parcel is on its way to you. On the rare occasion where DropIt is unable to deliver your package on time or find your location, they will give you a call to inform you of the rescheduling of delivery or ask more of your delivery address.
Can I choose a specific date to receive my parcel?
Yes, you can. If you have a preferred date to receive your order, do email us at [email protected] as soon as you place your order and we’ll be more than able to accommodate your request.
Do you do Cash on Delivery (COD)?
Unfortunately, we don’t do cash on delivery.
Who is delivering my parcel?
Our same-day delivery service is currently being operated by DropIt.