At Nelissa Hilman, we're looking for people who are intelligent, focused, entrepreneurial, able to think creatively, and have a strong sense of aesthetic and respect for excellent craftsmanship. Candidates should be eligible to work in Klang Valley, Malaysia. Learn more about our open positions below.


Interns have the opportunity to contribute to every facet of our growing company. They will be assigned to one of the following departments: creative and web, marketing and PR, design and production, customer experience, or retail. Expectations are that interns be highly professional, efficient, reliable, and proactive problem solvers, willing to pitch in anywhere that is needed.


Retail Manager

Position: Full-time (Malaysians)

Location: UG-20, Bangsar Village II, Kuala Lumpur 

We are looking for an experienced Retail Manager to oversee the daily operations of our store. You will be the one to ensure smooth running of operations to maximise sales. 
The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing and social media. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.
The goal is to manage our store in ways that boost revenues and develop the business.

Requirements and Skills

  • Proven experience as retail manager or in other managerial position
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organizing and leadership skills
  • Commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Excellent knowledge of retail management software (Shopify POS) and social media (Instagram and Facebook)
  • BSc/BA in business administration, sales or relevant field 

What you bring 

  • Ability to bend, reach, and stretch for product, as well as lift, carry and move at least 10kg of product and inventory.
  • Have a minimum of 40 hours of availability that supports the needs of the business, including: nights, weekends, and holidays.
  • Must regularly stand and move around all areas of the store and be accessible to customers.


  • Organize all store operations and allocate responsibilities to personnel
  • Supervise and guide staff towards maximum performance
  • Prepare and control the store’s budget aiming for minimum expenditure and efficiency
  • Monitor stock levels and orders and ensure inventory are sufficient
  • Deal with complaints from customers to maintain the store’s reputation
  • Inspect the areas in the store and resolve any issues that might arise
  • Plan and oversee in-store promotional events or displays
  • Keep abreast of market trends to determine the need for improvements in the store
  • Analyze sales and revenue reports and make forecasts
  • Ensure the store fulfils all legal health and safety guidelines


  • EPF, SOCSO and EIS
  • Sales commission
  • Uniform
  • Staff discount
  • Annual and medical leave (upon confirmation)
  • Medical, optical, TCM and outpatient benefits (upon confirmation)

Additional Benefits

Annual Leave, Medical and Hospitalisation Leave, EPF / SOCSO / PCB, Annual Bonus, Performance Bonus

Retail Ambassador 

Position: Full-time and part-time (Malaysians)

Location: UG-20, Bangsar Village II, Kuala Lumpur 

The Retail Ambassador role is responsible for bringing Nelissa Hilman to life for our customers. You foster a positive environment while delivering a best-in-class store experience. You are customer focused, enjoy serving others, and are passionate about our product. Your goal is to have a positive impact on someone’s time in our store as you will be the face of our brand, and a champion of our mission and values.

You inspire others through connection and education. You love styling our customers and focused on exceeding individual goals. You thrive in a fast-paced environment and have the ability to work in various aspects of the business.

Your team can count on you to be a team player and show up with optimism and enthusiasm that influence others positively. We’re looking for bright, affable Retail Associates who love the Nelissa Hilman brand to work with us at our retail store in Bangsar Village. This is an excellent opportunity to be involved with the Nelissa Hilman team as we explore new forms of retail. This is a full-time position. You must be available to work for five days a week.

As a Retail Ambassador, you: 

  • Use curiosity to gain strong customer understanding to deliver customer-centric solutions that exceed expectations.
  • Takes on opportunities and challenges with a sense of urgency and high energy.
  • Shows pride in your work and takes ownership of your own performance.
  • Foster emotional and social connection within the store environment and community, while recognizing the value that different perspectives bring.
  • Take accountability for how you present yourself and manage your emotions in order to create a positive environment for yourself and others. 

Your day to day

  • Provide an amazing shopping experience for guests; fielding questions and providing upbeat, empathetic customer assistance in-person as well as other communication channels which include WhatsApp, Instagram and Facebook.
  • Be the brand’s eyes and ears, filtering all feedback to the Nelissa Hilman team. Provide exceptional product knowledge; giving style advice and explaining product details.
  • Communicate Nelissa Hilman’s values and ethos to customers while maintaining an environment that reflects Nelissa Hilman’s aesthetic.
  • Process purchases, returns and exchanges.
  • Keep our store clean and tidy and maintain store presentation.
  • Process, organize, and prepare inventory, as well as restock sales floor throughout the day.

We’d love to hear from you if you have

  • Have interned or worked in fashion, retail or service industry and familiar with Shopify POS system.
  • A passion for helping others and enjoys being apart of a team.
  • The ability to multi-task and pivot quickly while working in a fast paced and ever changing environment.
  • Have exceptional communication skills and are comfortable receiving feedback. A fan of Nelissa Hilman, our product, and our values.
  • Bonus: have good taste in music and enjoys creating content on social media (Instagram and TikTok).

What is expected of you:

  • Must bend, reach, and stretch for product, as well as lift, carry and move at least 10kg of product and inventory.
  • Have a minimum of 40 hours of availability that supports the needs of the business, including: nights, weekends, and holidays.
  • Must regularly stand and move around all areas of the store and be accessible to customers.


  • RM2,000-RM2,800/month 

Benefits at Nelissa Hilman

  • EPF, SOCSO and EIS
  • Sales commission
  • Product and visual merchandising training 
  • Staff merchandise discount
  • Annual and medical leave*


Visual Communication Intern

Position: Internship

Location: Ara Damansara, Petaling Jaya, Selangor

We are looking for an aspiring designer with vision and skills who will bring self-initiative to projects and daily routine. To be successful in this role, you should demonstrate experience with Adobe Suite (InDesign, Illustrator and Photoshop). Experience with motion and video editing is highly desired. Previous experience with a fashion or creative organization is an asset. Knowledge of data analysis and/or data visualization will be an advantage. Candidates are strongly encouraged to submit relevant samples of their work or portfolio.
As a design Intern, you will work and collaborate to develop visual components, aesthetic inspiration based on the brand guidelines, and strategies for our current and on-going collection and/or creative projects. You will assist with tasks related to branding, marketing and graphic design across social media, across print, digital and interactive experiences. For a unique opportunity, interns will be exposed to different areas of our business from design, production and retail to expand their knowledge of the creative industry.
We’re a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset and encouraging each to bring their best each day. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your ideas to life. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience diverse community connection, and engagement.
Interns will gain insight into industry overseen by the brand founder, who monitors progress and guides preparation of final analytical report and portfolio.

Who You Are

  • You are pursuing your Bachelor's Degree in Visual Communications, Graphic Design or equivalent portfolio
  • You live and breathe visual storytelling, design, digital and interactive experiences and are naturally curious about better ways to do things and desire to proactively seek constructive feedback 
  • You command strong verbal and written communication skills with the ability to clearly articulate ideas and able to set priorities and manage time  


  • RM1,000/month 

Benefits at Nelissa Hilman

  • Merchandise discount
  • Annual and medical leave

What's Next

Please send your cover letter and CV (in PDF format) and portfolio, if relevant (PDF or weblink), to and indicate area of interest and availability. Should you be shortlisted for the role, we will send you an invitation via email for an interview.