CAN I CANCEL OR MODIFY MY ORDER?
If you have any modification requests or need to cancel, please contact us at firstname.lastname@example.org as soon as possible after placing your order. If your order has been shipped, we cannot provide any changes to your order details. Please confirm that all your details are correct before purchasing.
NEWSLETTER SIGN-UP & REGISTERING AN ACCOUNT
Note that subscribing to our newsletter and registering an account with us are two different things. For you to use your Welcome discount, you must do both.
If you're facing problems in applying your discount code, please contact our customer service team at email@example.com for assistance.
To enable promo codes, you must first login/register to an account with Nelissa Hilman. Promo codes are only applicable for normal-priced items unless stated otherwise. Online codes do not necessarily reflect prices in-store and vice versa. Discounts cannot be exchanged for cash and are non-transferable. They cannot be used in conjunction with other existing offers or promotions. Only one discount code can be used for each purchase. Discounts cannot be used to purchase gift cards.
Nelissa Hilman reserves the right to cancel offers at any time. We reserve the right to refuse any individual to participate in this offer and amend our promo codes' terms and conditions from time to time, with or without any prior notice.
PRICE ADJUSTMENT AND PRICE MATCHING
Prices may vary between online and offline locations. Exclusive in-store promotions would not necessarily reflect online purchases. Online promotions would not be able to be redeemed in-store unless stated otherwise. For example, our Welcome code is not applicable for use in-store.
We sell on a first-come, first-serve basis. Because we source our leathers and materials and manufacture our collections, some of our items are available in limited quantities. What we have in our inventory is shown on our website. All of our products require different lead times. Therefore, we cannot give you an exact date when a particular item will be back in stock.
Final sale items are strictly non-refundable and non-exchangeable. This applies to all purchases made online and in-store.